Maurice Cayer, Ph.D.

Maurice Cayer Image
Distinguished Lecturer
Coordinator, M.S. in Human Resources

Psychology Department
College of Arts & Sciences

Education

Ph.D., New York University, 1982.

B.A., University of Bridgeport, 1973.
Major: Psychology

About Mo

The science and practice of Industrial/Organizational Psychology and Management are more important than ever in today’s global competitive business environment. You cannot be successful without strategizing about, leveraging, leading and aligning your own resources and skills, and those of others around you, no matter how good a marketer, HR, financial or operating professional you are. As a current or aspiring leading manager, I know that you WILL make a difference in peoples’ lives and organizations. This can be both challenging and exciting. There is a lot to learn, but your professional growth and career opportunities will likewise be greatly enhanced. My classes have an evidence-based foundation but are decidedly applied in their content and learning methods and requirements/deliverables.

I have had the honor of teaching University of New 51 students in both I/O Psychology and Management department courses.

As a career-long applied psychologist, I have extensive industry and corporate experience improving organizational and human resource effectiveness. This includes developing, delivering and evaluating a wide range of human resources, management, leadership and organizational development interventions and learning experiences. My career includes having been a:

Leader at the American Management Association (AMA), overseeing 80 development programs for professionals, managers and leaders. Prior to AMA,

Head of Organizational & Leadership Development for Bayer Healthcare/Pharmaceutical, NA., helped lead several organizational change initiatives, talent management, and leadership/executive development and coaching engagements during turbulent times.

At GE Capital Corp. (the financial services business within General Electric) for several years, I was the Leader, Best Practices & Program Development, designing and consulting on a wide variety of Organizational and Leadership Development interventions, executive coaching and learning initiatives (e.g., Six Sigma, Strategic Leadership Skills), integrating mergers, and applying GE's legendary Work-Out and Change Processes. Before GE Capital,

I was with R.H. Macy & Co. as its Vice President, Organizational Development & Executive Compensation, leading/supporting various change initiatives

Development Dimensions Int’l., Consultant for Service Excellence; and KRC Research and Consulting, VP Organizational Research & OD Consulting.

In various Human Resource leadership roles (e.g., Manager of HR Research and Strategy) during my ten years at the JC Penney Co.

I continue consulting to private- and public-sector organizations, sometimes collaborating with Pivotal Resources, Inc., a global change leadership firm. I have consulted with: Atlantic Lottery Corp., Starwood Hotels, BMS, Fidelity Investments, Development Dimensions International (DDI), Save the Children, John Hancock Financial Services, Mercer, Federated Department Stores, KCI, Southland Corp., KRC Research, Life Office Management Association (LOMA), State of Oregon, and Chrysler, among other organizations. Earlier, I was an adjunct faculty in graduate-level Psychology programs at New York University. My research, speaking and consulting engagements include human resource strategies, leadership & executive development, organizational development and change, and strategic thinking.

Memberships

Association for Talent Development

Academy of Management

American Psychological Association

Metropolitan New York Association of Applied Psychology

Organizational Development Network of New York

Society for Human Resource Management

Society for Industrial and Organizational Psychology

Reviewer of SIOP/APA Division 14 submissions for annual conferences: 2010-2016

Selected Presentations and Workshops

Leadership Development: Power of Progress Reviews, Salem, Oregon, September 15, 2015

Electric Boat (EB) workshops:

Leadership Development: Transforming your leadership thinking. June 27, 2014, and September 2, 2015

Leadership Development: Building Organizational Commitment through Accountability and Trust. May 28, 2014, and July 8, 2015

Leadership Development: Strategic Thinking. Sept. 22, 2014, and July 8, 2015

Leadership Development: When You Are on the Hotseat: Leading Strategic Initiatives. October 28, 2014 and June 9, 2015

University of New 51 Outreach: Five Trending Topics in HR. New London. March 28, 2015

Southern CT SHRM workshop: When You Are on the Hotseat: Four Skill sets for Leading Strategic Initiatives. Jun 5, 2014. And also at Western CT SHRM, Dec. 2014.

Workshop at Southern CT Chapter of SHRM, Oct. 2011. Leadership Coaching in Strategic Initiative Situations

GE Capital HR Forum, September 2011: workshop: Leadership Coaching in Strategic Initiative Situations

Selected Consulting Engagements

State of Oregon, Dept. of Transportation, Salem, Oregon; Strategic planning and organizational development consulting, June, 2015 to on-going.

Atlantic Lottery Corp., New Brunswick, Canada: Strategic consulting, M&A process improvement, executive development/OD & coaching, talent management. Jan. 2010 to April 2012.

State of Oregon, Dept. of Transportation, Customer (internal) satisfaction measurement, service quality: 2009 to May 2010

MD Anderson Cancer Center, Houston, TX: Leadership development consulting and team building

Yale-New 51 Health Systems, CT, Strategic Initiatives consulting

United Technologies-UTC, Hartford, CT: Designed workshop on Strategic HR structuring

Alberta Health Services, Edmonton, Alberta, Canada, Staffing system design for change advisors, Strategic Initiatives consulting, Oct. 2010 to 2012:

American Airlines, Dallas TX: Consulting on HR dashboards and flight attendant selection system. May 2011 to April 2012.

Veteran’s Administration Medical Centers (Providence, RI; West 51, CT): Consulting on organizational development and change

Save the Children USA, Human resource strategy and capability building, leadership development, executive coaching. 2009-2012.

Mercer Human Resource Process Outsourcing,: Customer satisfaction measurement, service quality and process improvement. 2009-2010

Navy Acquisition (DOD). Leadership assessment and development workshop, Sept. 2009

Macy’s Logistics. Leadership development, 360 feedback and coaching, 2007-2008.

Various Professional Activities

Dealing with Difficult Performance Reviews. American Management Association webinar. Jan. 2009. Invited

Putting Teeth into Change Leadership: What Evey Changing Organization Must Do. Co-presenter (with Pete Pande) at ASTD International Conference, June 2008, San Diego.

Strategy Execution: Getting It Done. American Management Association webinar. Oct. 2008. Invited

Cayer, Mo. Panel member of an audio conference/webcast (May, 2007) to over 1000 listeners, with Ram Charan, noted management author and thought-leader, on his new book: Know How: The 8 Skills That Separate People Who Perform from Those Who Don’t. Random House, 2007. Webcast by Executive Book Summaries.

Breakfast speech given on October 27, 2007 to assist in the University of New 51 community out-reach and student recruiting in New London: Strategic Thinking

Breakfast speech to be given on June 15, 2007 to assist in University of New 51 community out-reach and student recruiting in New London: Leadership Development for the 21st Century

Cayer, M. (2003). Developing and applying a global leadership competency model. Meeting of New York Chapter of the American Society for Training & Development.

Courses Taught

MANAGEMENT DEPARTMENT - UNDERGRADUATE

  • MGMT 4450 Business Policy
  • MGMT 4412 Compensation
  • MGMT 4410 Human Resource Development
  • MGMT 4400 Talent Management
  • MGMT 4415 Multinational Management
  • MGMT 3331 Management of Human Resources

MANAGEMENT DEPARTMENT - GRADUATE

  • MGMT 6637 Management Process
  • MGMT 6645 Management of Human Resources
  • MGMT 6663 Leadership and Team Building
  • MGMT 6664 Organizational Effectiveness
  • MGMT 6665 Compensation Administration
  • MGMT 6669 Strategic Management
  • MGMT 6695 Independent Study I
  • MGMT 6696 Independent Study II
  • MGMT 9971 EMBA, Cultural Transformation: Building the Team

PSYCHOLOGY DEPARTMENT - GRADUATE

  • PSYC 6619 Organizational Behavior
  • PSYC 6620 Industrial Psychology
  • PSYC 6635 Psychological Tests and Measurements in Industry
  • PSYC 6641 Personnel Development and Training
  • PSYC 6642 Organizational Change and Development
  • PSYC 6644 Performance Appraisal Systems
  • PSYC 6645 Seminar in Industrial/Organizational Psychology
  • PSYC 6660 Contemporary Issues in Industrial/Organizational Psychology

In the Media

In the Media

Mo Cayer, a distinguished lecturer and coordinator of the M.S. in Human Resources, comments on companies that are asking employees to return to the office. This may be a tactic to avoid having to lay off people and eliminating these roles.

In the Media

Mo Cayer, a distinguished lecturer and coordinator of the M.S. in Human Resources, discusses why so many people choose to live alone, limiting their social interactions. This lifestyle can have consequences.

In the Media

Maurice Cayer, a distinguished lecturer and coordinator of the M.S. in Human Resources, discusses why January is the month with the most relationship breakups and job changes.

In the Media

Maurice Cayer, a distinguished lecturer and coordinator of the M.S. in Human Resources, discusses a proposed ban on non-disclosure agreements that are mainly used to protect intellectual property. They can also be used to protect reputations.

In the Media

Maurice Cayer, a distinguished lecturer and coordinator of the M.S. in Human Resources, discusses how negotiations broke down between the United Auto Workers, Ford, GM, and Stellantis, leading to 13,000 employees going on strike.

In the Media

Maurice Cayer, a distinguished lecturer and coordinator of the M.S. in Human Resources, comments on what colleges can measure after the U.S. Supreme Court ruled affirmative action can no longer be part of the admissions process.

In the Media

Maurice Cayer, a distinguished lecturer and coordinator of the M.S. in Human Resources, discusses the breaking news on the U.S. Supreme Court's decision to end affirmative action in the college admissions process.

In the Media

Maurice Cayer, a distinguished lecturer and coordinator of the M.S. in Human Resources, discusses the impact of the U.S. Supreme Court’s decision to overturn affirmative action in colleges and the workforce.

In the Media

Maurice Cayer, a distinguished lecturer and coordinator of the M.S. in Human Resources, discusses the cases before the U.S. Supreme Court on affirmative action in higher education institutions and in employment.

In the Media

Maurice Cayer, distinguished lecturer and coordinator of the M.S. in Human Resources, comments on how Republican lawmakers view Twitter after Elon Musk purchased the company.

In the Media

Mo Cayer, a distinguished lecturer and coordinator of the M.S. in Human Resources, and Sam Kilby '23 M.A. reflect on the life of Martin de Jesus Flores ’23 M.A., who died suddenly in February after a fall at West Rock Ridge State Park.

In the Media

Mo Cayer, distinguished lecturer and coordinator of the M.S. in Human Resources program, says there is evidence to support better innovation and performance for companies that have DEI roles in their organizations.

In the Media

Mo Cayer, a distinguished lecturer and coordinator of the M.S. in Human Resources program, discusses how the best managers see their employees as people and are able to reflect on when they were treated without compassion.

In the Media

Mo Cayer, a distinguished lecturer and coordinator of the M.S. in Human Resources program, comments on the Federal Trade Commission’s proposal to ban noncompete clauses.

In the Media

Mo Cayer, a distinguished lecturer and coordinator of the M.S. in Human Resources program, comments that the intelligence community (I.C.) is struggling with hiring and retention in critical positions.

In the Media

Mo Cayer, distinguished lecturer and coordinator of the M.S. in Human Resources program, talks about the number of jobs available for the holiday season for delivery services, but few brick-and-mortar stores.

In the Media

Mo Cayer, distinguished lecturer and coordinator of the M.S. in Human Resources program, discusses the meaning of ‘quiet quitting’ and the options employees and employers may use to negotiate better working conditions.

In the Media

Mo Cayer, distinguished lecturer, and coordinator of the M.S. in Human Resources program, comments on a video for a job interview taped at a Greenwich school that discussed discriminatory hiring practices.

In the Media

Mo Cayer, distinguished lecturer and coordinator for the M.S. in Human Resources, says people with transferable skills can improve an organization if managers have an open mind.

In the Media

Mo Cayer, a distinguished lecturer, and coordinator of the M.S. Human Resources program, comments on some essential factors that employees value more than money.

In the Media

Maurice Cayer, distinguished lecturer and coordinator of the M.S. Human Resources program, comments on why some cities and towns in Connecticut are struggling to keep employees.

In the Media

Maurice Cayer, distinguished lecturer and coordinator of the M.S. in Human Resources program, comments on why the Supreme Court Justices will hear two cases separately involving Harvard University and the University of North Carolina, both on affirmative action.

In the Media

Maurice Cayer, distinguished lecturer and coordinator of the M.S. in Human Resources program, says more companies are looking at a four-day work week as employee shortages continue.

In the Media

Maurice Cayer, a distinguished lecturer and coordinator of the M.S. in Human Resources program says employers need to be cautious when announcing travel and lodging reimbursements for an out of state abortion, including legal ramifications for other health care issues.

In the Media

Maurice Cayer, a distinguished lecturer and coordinator of the M.S. in Human Resource program, says the most successful executives are hired internally, especially when corporations have a leadership coach to help with the transition.

In the Media

Maurice 'Mo' Cayer, a distinguished lecturer and coordinator of the M.S. in Human Resources program, says with the shortage of applicants for summer jobs, people should be understanding and exercise patience.

In the Media

Maurice Cayer, a distinguished lecturer and coordinator of the M.S. in Human Resources program, says that employees have some leverage as there are millions of job openings and not enough people to fill them.

In the Media

Three professors, Amy Baker, professor of psychology and assistant chair of psychology and sociology; Jeffrey Debies-Carl, associate professor of psychology and sociology; and Mo Cayer, distinguished lecturer and coordinator of the M.S. in Human Resources program, comment on the importance of separating work from off-hours in order to be more productive professionally and personally.

In the Media

Mo Cayer, lecturer, and coordinator of the M.S. Human Resources program, says large companies are hiring for a new position in the organization called the CFWO.

In the Media

Mo Cayer, a distinguished lecturer and coordinator of the M.S. in Human Resources, says that casting a wider net for hiring is part of affirmative action, not filling a quota.

In the Media

Mo Cayer, a distinguished lecturer and coordinator of the M.S. in Human Resources program, says that employers in New York City are beginning to offer flexibility to work from home as a worker shortage continues.

In the Media

Mo Cayer, a distinguished lecturer, and coordinator of the M.S. in Human Resources program, says that although the most recent jobs report was positive, it may change as seasonal workers are no longer needed.

In the Media

Mo Cayer, a distinguished lecturer, and coordinator of the M.S. in Human Resources, talks about the potential impact “super fans” can have on the outcome of a game.

In the Media

Mo Cayer, a distinguished lecturer and coordinator of M.S. in Human Resources, discusses CEOs leaving their jobs in record numbers, with some starting new businesses.

In the Media

Mo Cayer, a distinguished lecturer, and coordinator of the M.S. Human Resources program, talks about delayed Christmas items are finally arriving at stores and why retailers are offering deep discounts on these products.

In the Media

Mo Cayer, distinguished lecturer and coordinator of M.S. in Human Resources, discusses how multiple industries are losing key workers due to a rise in COVID cases and the trickle-down effect.

In the Media

Mo Cayer, distinguished lecturer and coordinator of M.S. Human Resources, says candidates for executive positions are benefiting from a tight labor market.

In the Media

Mo Cayer, distinguished lecturer and coordinator of M.S. of Human Resources comments on some of the reasons Connecticut had a low number of fatalities on the job for 2020.

In the Media

Maurice "Mo" Cayer, a distinguished lecturer and Coordinator of M.S. Human Resources, talks about the shortage of staff for the holiday season and the best time for those looking for a job.

In the Media

Maurice “Mo” Cayer, a distinguished lecturer and Coordinator of M.S. Human Resources, talks about U.S. infrastructure, including bridges, highways, and airports, which has the poorest marks of any industrialized country across the globe.

In the Media

Maurice Cayer, distinguished lecturer and coordinator of M.S. Human Resources, comments on how managers can engage with employees and build trust and communications.

In the Media

Maurice Cayer, distinguished lecturer and coordinator of M.S. Human Resources, says employers need to choose between the benefits of allowing employees to work from home or back to the office.

In the Media

Maurice Cayer, distinguished lecturer and coordinator of M.S. Human Resources, comments on why some employees chose not to return to work amid the pandemic.

In the Media

Maurice Cayer, distinguished lecturer and coordinator of M.S. Human Resources, talks about the loss of revenue on tolls as employees continue to work from home.